York Guest House Information
York Guest House information about Holmlea bed and breakfast accommodation in York city centre.
York Accommodation Check-in/Check-out Times
Guests are more than welcome to come and drop off their luggage, park their car and pick up their room key any time after 10am, however rooms will not be ready at this time.
For late night arrivals we have a digital self-entry system.
Check-out on day of departure is 10am at the latest.
We accept the following methods of payment:
Visa, Mastercard, Switch, American Express, Maestro, Solo.
Please note we do not accept Visa Electron to secure bookings.
How to make a booking
A valid Visa, Mastercard, Switch, American Express, Maestro, Solo.
We do not take payment from cards at the time of booking; card details are taken to secure the booking of the room(s). Please see our cancellation policy below*
We require 7 days notice in writing to cancel a booking.
If there is a cancellation with less than 7 days notice or a no show on the day, the named cardholder at the time of booking will be charged for the total amount of the reservation. If cancellations are made with more than 7 days notice, no payment will be taken. For bookings made and cancelled within the 7 day period, 100% of the booking value will be charged to the cardholder.
We require 14 days notice in writing to cancel a group/long stay booking.
If there is a cancellation with less than 14 days notice or a no show on the day, the named cardholder at the time of booking will be charged for the total amount of the reservation. If cancellations are made with more than 14 days notice, no payment will be taken.
Holmlea guesthouse reserves the right to charge for cancellations made in breach of our policy due to extreme weather or other unforeseeable occurrences. We strongly advise our guests to take out travel insurance to cover against such cancellations. Travel insurance can be arranged through the post office from only £5.50 for single trip cover. Visit www.postoffice.co.uk for more details.
Loss/Damage to Property
Lost keys will be charged at £75.00. Rooms will be checked after departure and any breakages or damage will be charged to the occupant who is the named cardholder that secured the booking. Holmlea Guesthouse reserves the right to charge for damage, missing or soiled items using a new for old policy.
We have a strict no smoking policy throughout the guesthouse. Should you choose to ignore this, you will be asked to leave and will be charged for the entire length of your stay. In addition you will be charged £80 per contaminated room for specialist cleaning.
Free on-street parking
There is free, safe, unrestricted parking right outside the guesthouse in zone R45. Please check you are parked in the correct zone before leaving your vehicle. The parking permit should be displayed on your dashboard as soon as possible, as you are only allowed to park/unload for 10 minutes without one. Fill in your registration in the blank box and cross out with an X on TODAY'S date including month and year (and cross out the consecutive dates that you are staying with us). Do not put an X on your departure date as the permit is valid only until 10am on your day of departure.
By booking with us you are deemed to have accepted these terms and conditions.